How We Work

Founded in 2012, MTS Solutions’ roots are in hard facility solutions and tech repairs. As our client base grows and their needs become increasingly more complex, we expand our services to encompass broad technology solutions including IT infrastructure and AI.

Every challenge is different

Our approach stays sharp, structured, and scalable.

MTS Solutions 5-Step Process

At MTS Solutions, we follow a proven multi-step process to ensure every client receives tailored, effective, and future-ready solutions—across AI, IT, and Facilities.

 

 

 

 

We take a structured and collaborative approach to solving our clients’ most complex challenges. Our process is designed to ensure clarity, flexibility, and measurable outcomes at every stage.

1.

Discovery & Consultation

Understanding Your Goals, Constraints & Landscape

We begin with a deep-dive consultation. Whether it’s automating workflows, upgrading infrastructure, or launching smart facilities, we listen first.

  • Stakeholder interviews
  • Site audits (physical or digital)
  • Existing system review
  • Budget & timeline alignment

Output: Needs assessment report + high-level strategy overview.

2.

Strategic Planning

Designing the Right Solution — No Guesswork

Once we understand the problem, we architect the solution. This is where our AI, IT, and Facilities teams collaborate.

  • Multi-domain solution blueprint
  • Cost/benefit analysis
  • Scalable roadmap creation
  • Optional prototype/demo phase

Output: Finalized project proposal + timeline + resource plan.

3.

Implementation

From Plan to Real-World Deployment

Execution is where MTS shines. We deploy with precision—across disciplines and continents.

  • Dedicated project manager
  • On-site and remote technical teams
  • Transparent milestones and updates
  • Flexibility for field adjustments

Output: Fully deployed system, solution, or infrastructure.

4.

Integration & Optimization

Making It Work Seamlessly with Your Ecosystem

We ensure every tool, unit, or line of code integrates with your environment.

  • System testing & load balancing
  • API and platform integrations
  • Staff onboarding or training
  • Performance optimization

Output: A reliable, user-ready solution that works from day one.

5.

Support & Evolution

Long-Term Success with Ongoing Support

We don’t disappear after delivery. Whether it’s proactive maintenance, iterative updates, or a support SLA—MTS is in it for the long haul.

  • 24/7 support options
  • AI & IT system monitoring
  • Facilities preventive maintenance
  • Quarterly review & improvement plans

Output: Sustained uptime, evolving capability, and peace of mind.

Staying Ahead in a Rapidly Evolving Tech Landscape

The digital technology landscape evolves at an extraordinary pace. Even for a team of dedicated technologists like those at MTS Solutions, staying current demands continuous research, exploration, and learning. For many of our non-technical clients, keeping up with the latest innovations—and identifying the most suitable solutions for their needs—can feel nearly impossible.

That’s where MTS Solutions delivers a distinct advantage: we stay ahead of the curve, so you don’t have to.

Partnerships

We cultivate strong, long-term relationships across the technology ecosystem—both with leading hardware and software providers (such as AMD, Intel, and NVIDIA) and with integrators like Supermicro, GIGABYTE, and MSI.

These partnerships provide us with early access to emerging technologies and insights that inform our recommendations.

Domain Experts

We actively engage with domain specialists to assess technologies from every angle—development costs, maintenance requirements, compatibility, scalability, and ecosystem maturity.

This holistic perspective ensures our solutions are both innovative and practical.

Internal R&D

Before any recommendation reaches our clients, our internal teams develop and test proof-of-concepts.

This allows our solutioneers to gain firsthand experience with new technologies and validate performance in real-world scenarios.

Whether the challenge lies in AI, IT infrastructure, or facility technology, MTS Solutions is committed to identifying and delivering the most effective and forward-thinking solutions for our clients.